Our clients connect with confidence.

Until recently, each department in the company had independent telecommunication budgets and contracts. Mobile and voice call bills were previously not under the purview of the IT department. With the adoption of more mobile apps across all business functions, such as HR and emails, a decision was made to streamline such related expenses to fall under the purview of the IT department at the company’s regional headquarters.
 

It was a tedious process understanding the different contracts and price plans provided by the various service providers that each department had independently signed up with. It took four months of scouring through contracts across all countries under the charge of the regional headquarters such as Malaysia, Vietnam, Thailand, Indonesia, China, Singapore, and Cambodia, to get a clearer picture.
 

After the initial cost analysis was done, it became apparent that there was a severe over-expense in roaming data and roaming calls. Overseas voice calls were the most unpredictable and the main culprit for the expensive bills.

The IT manager set out to find a solution that could meet four key concerns:

1. Employees must be able to use VoIP while travelling
2. Employees must be able to use the mobile number featured on their business cards, in order to avoid missing important incoming calls
3. Employees must be properly supported for their communication needs, and be unaffected by the cost-saving measures
4. Previous data plans had too much variation when it came to pricing; the new solution must have fixed predictable pricing to avoid bill shock

PowerData2Go easily meets the four concerns highlighted by the IT manager. With our integrated solution, we provide VoIP, unlimited data, and the ability to retain their mobile numbers and answer incoming calls no matter where they are in the world – all at one flat price.

After a trial period with our connectivity devices, our client has found that the unlimited data allows for VoIP functionality to be continually turned on without worrying about exceeding data limits. This allows travellers to be reachable always via their business number.

Travellers can also rely on a single PowerData2Go device to provide multiple Wi-Fi connections (up to five devices) for their notebooks and iPads. This has eliminated the need to hunt for cafes and venues with public Wi-Fi in order to get connected, reducing security risks for the company.

Travellers are also no longer concerned about draining the battery life of their mobile phones, as most of the intensive 4G operations are off-loaded to the connectivity device.

Upon reviewing their cost and expense patterns, our client found that their data roaming expenses were rapidly increasing. Roaming costs for Europe were chalking up costs of $30 daily. For emerging markets such as Vietnam, roaming was costlier at over $100 per day.

Although their telco provider offered roaming in most countries, there were some countries which were not covered, greatly hindering the productivity of employees travelling to these regions.

Additionally, trying to match trip dates with the roaming charges, and separating business and personal data charges was time-consuming and tedious.
 

These issues escalated as the business expanded to Japan and India where many employees had longer stays to set up the new country offices. Communication expenses skyrocketed, and budgets overruns were happening more frequently.

With PowerData2Go’s simple flat pricing, our client can easily predict their communication expenses based on the frequency of their employees’ travels. They no longer face bill shocks and budget overruns. Employees also do not need to separate their business and personal usage, and are able to use their time more productively.
 

Switching to PowerData2Go has helped our client gain more consistency in their communications expenses for business travel, resulting a 30% to 40% cost reduction, particularly on longer business trips. This significant savings has helped the company to mitigate the cost of business expansion.

Our 82 country coverage overcomes the hurdle which our client faced with limited roaming coverage, allowing their employees to stay connected no matter where they are in the world.

For further savings, employees can take advantage of the unlimited data and multiple Wi-Fi connections (up to five devices) that each PowerData2Go device can support.

With travel becoming more frequent and essential for business growth, our client had to review their internal travel policy to be more stringent against rising travel expenses.

The HR department faced difficulties enforcing their travel policy whilst trying to manage employee benefits and relationships. Data and call roaming costs often caused bill shocks and the HR department had to ask travelling employees to justify their expense claims. This resulted friction between the HR department and employees, when claims were rejected as they did not adhere to the company’s travel policy.

It was also difficult for the HR department to update roaming expenses in the company system as it was not user-friendly. HR personnel often had to approach the IT department for assistance, which was time-consuming and unproductive.

Our simple flat fee pricing has helped the HR department to define the company’s travel policy more clearly. Our consolidated billing feature also eliminates the need for expense reports and claims, so employees and administrators can free up their time for more productive activities.

The PowerData2Go technology streamlines data connectivity with VoIP to provide a single-point solution that is easy to use and manage. Supported by our user training, our client’s employees communicate more seamlessly – this has helped to increase their productivity levels and roll out their projects faster.